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How matka341 Handles Your Personal Data

At matka341, we collect only the data we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

Data used only for your accountNo third-party sale of your detailsUPI, Paytm, PhonePe payment data protectedRequest access or deletion at any timeIndia-specific data handling

Explore Lobby Read FAQ

Data We Hold and Why We Hold It

matka341 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, phone number and the payment identifiers linked to UPI, Paytm or PhonePe so we can process transactions and verify withdrawals. We also log device type, IP address and session timestamps to protect your account from

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unauthorised access. Cookies record your language preference, session state and lobby navigation so the site loads your settings each time. We do not store your UPI PIN, Paytm wallet password or PhonePe credentials — those remain on the respective payment platforms. All data is held on
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encrypted servers and accessed only by staff with a legitimate operational reason. The legal basis for processing is contract performance: we need this data to deliver the service you signed up for. Where local law in India requires a different standard, we follow that standard.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold on you, our privacy team is reachable through three channels.

Email Privacy Team Send a written data request to our privacy address. Include your registered email and the specific data you want to access, correct or delete. We will confirm receipt within 24 hours and begin processing immediately.

Live Chat Support Start a live chat session from any page on matka341.com and ask to be connected to the privacy desk. Our support agents are available around the clock and can escalate your request to the data team on the same session.

In-Account Help Centre Log into your matka341 account, head to the Help section and submit a privacy request form. This routes directly to the data team with your account details pre-filled so we can action your request without back-and-forth.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security across every part of the account lifecycle — from the moment you submit a deposit to the point your withdrawal clears back to your UPI or Paytm wallet.

Encrypted Data Storage

All account data — including your name, contact details and payment identifiers — is stored using AES-256 encryption at rest. Database access is logged and restricted to named personnel with a documented operational need. No raw personal data is written to application logs.

Cookie Policy

We use three categories of cookies: strictly necessary (session and login state), functional (language and lobby preferences) and analytics (aggregate page-view counts). You can turn off functional and analytics cookies in your browser at any time without losing account access.

Payment Data Handling

When you pay via UPI, Paytm or PhonePe, we receive only a transaction reference and status code — never your PIN, password or full bank details. Payment credentials stay on the respective payment platform and are never transmitted to or stored on matka341 servers.

Data Retention Schedule

Active account data is retained for the duration your account remains open. If you close your account, we retain transactional records for the period required by applicable Indian financial regulations, then delete or anonymise all remaining personal data. You can request a copy before deletion.

Your Access and Correction Rights

You have the right to request a full export of data we hold on you, to correct inaccurate fields and to ask us to delete data we no longer need for operational or legal reasons. Submit requests via email, live chat or the in-account Help Centre — we respond within 72 hours.

Third-Party Sharing Policy

We do not sell your personal data to advertisers or data brokers. We share data with third parties only where necessary to deliver the service — for example, passing a transaction reference to Paytm to confirm a deposit — and those parties are bound by data-processing agreements.

Your Privacy Policy Questions, Clearly Answered

These are the questions our account holders ask most often about how their data is managed at matka341. If something is not covered here, use the live chat or email channels listed in the contact section above.

We collect your name, email address, mobile number and the payment identifiers linked to whichever method you use — UPI, Paytm or PhonePe. We also log your device type and IP address for security monitoring. No additional data is collected without your explicit consent.

We share data only where it is necessary to deliver the service — for example, passing a transaction reference to Paytm or PhonePe to confirm a deposit. We do not sell your personal data to advertisers or third-party data brokers under any circumstances.

Submit a data access request via email to our privacy team, through live chat on matka341.com, or via the Help section inside your account. Include your registered email address. We will send a full data export within 30 days of receiving the request.

Yes. Submit a deletion request through any of our contact channels. We will remove personal data that we are not legally required to retain. Transactional records may be kept for the period mandated by applicable Indian financial regulations, after which they are deleted or anonymised.

After account closure, we retain transactional records for the period required under applicable Indian law. All other personal data — contact details, device logs, session history — is deleted or anonymised once that retention period ends. You can request confirmation of this timeline.

No. When you pay via UPI, Paytm or PhonePe, we receive only a transaction reference and a status code. Your PIN, password and bank account details never leave the payment platform and are never stored on our servers.

Go to your browser settings and disable third-party or analytics cookies for matka341.com. Alternatively, adjust your cookie preferences through the consent banner shown on your first visit. Turning off analytics cookies does not affect your ability to log in or use your account.

How matka341 Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Policy

Payment Data Handling

Data Retention Schedule

Your Access and Correction Rights

Third-Party Sharing Policy

Your Privacy Policy Questions, Clearly Answered

01 What personal data does matka341 collect when I open an account?

02 Does matka341 share my data with other companies?

03 How can I request a copy of the data matka341 holds on me?

04 Can I ask matka341 to delete my personal data?

05 How long does matka341 keep my data after I close my account?

06 Are my UPI or Paytm payment details stored on matka341 servers?

07 How do I opt out of analytics cookies on matka341?

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